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Project Coordinator (Job #2018-A)
Technology Innovation Team


The Hilltop Institute is seeking a Project Coordinator to join our Technology Innovation team. Hilltop is a university-based, non-partisan research organization dedicated to improving the health and wellbeing of vulnerable populations. Hilltop conducts research, policy analysis, and sophisticated data analytics to support health care financing and delivery system reform in Maryland and other states. Hilltop is at the forefront of national efforts to find data-driven solutions to complex problems facing state policymakers as publicly funded health care systems transition to new models that reward quality and value over volume.

With access to an extensive onsite data warehouse that includes Medicare and Medicaid administrative data, hospital discharge data, nursing home assessment data, and long-term services and supports (LTSS) assessment and program participant data, Hilltop’s Technology Innovation team provides statistical programming, web applications, data visualizations and reports, and project management services to various external and internal clients for policy analysis, program evaluation, and rate setting. Of the suite of products supported by the team, the MMIS-based data exploration application, called the Decision Support System (DSS), is utilized by the Maryland Department of Health (MDH), as well as the public at large. Other clients include the Developmental Disabilities Administration (DDA) and the Health Services Cost Review Commission (HSCRC), as well as federal government and several state Medicaid agencies.

Hilltop’s Technology Innovation team is experiencing growth as it develops Hilltop’s vision for technologic innovation and works to translate that vision into strategic priorities and work plans. The team is working to solidify Hilltop’s standing as a leading data-driven state health policy research organization, maintaining compliance with HIPAA and other regulatory requirements related to data management and security.


The incumbent will play a critical role in establishing Hilltop’s position as a leading data-driven state health policy research organization. S/he will be responsible for providing business analysis support for the development of the LTSSMaryland software system and other health care database systems. LTSSMaryland focuses on persons with chronic conditions and disabilities. The LTSSMaryland data components include Medicaid and Medicare administrative claims files, assessment data, program enrollment, case management, and other data.

Specific duties include:

  • Assisting with expanding the scope of LTSSMaryland and other Hilltop health care database systems through the incorporation of additional modules
  • Participating on project teams during the Agile software development lifecycle
  • Documenting system requirements in product backlogs, monitoring/performing user acceptance testing, and documenting defects and modifications
  • Working with application developers and senior managers during the iterative testing and development process
  • Gaining an understanding of the client’s business needs and translating that into system(s) and program requirements
  • Working with developers to design intuitive user interfaces and data visualizations
  • Being detail oriented and an effective communicator
  • Performing other duties as assigned

Minimum Qualifications

Requires a master’s degree with course work in public policy, administration, health disciplines, information systems, or project management. Must be able to work collaboratively on project teams and learn independently. Must have excellent oral and written communication and interpersonal skills and be able to work with a variety of stakeholder groups.

Note: A bachelor's degree, with course work in public policy, administration, health disciplines, information systems, or project management, plus two years of experience in business analysis with some exposure to health services research, administration, and/or policy analysis, may be substituted for the master’s degree.

Preferred Qualifications

Experience with LTSSMaryland or other health care database systems development projects including business process and requirements documentation; reviewing system artifacts such as use cases, training manuals, change requests, and user acceptance documents; following Agile software development values and principles; project management experience; and knowledge of publicly funded health insurance programs such as Medicaid and Medicare. Certifications in business analysis, project management, or Agile a plus.


Salary is commensurate with qualifications and experience. The position is full-time, offers opportunity for professional growth, and includes the full university benefits package, including tuition remission for qualified candidates. Note: this is a grant-funded position wherein employment is contingent upon the renewal of the grant.


For best consideration, submit a cover letter (indicating Job #2018-A), resume, and the contact information for three professional references (resumes will be accepted until the position is filled) to:

Technology Innovation Project Coordinator Search Committee
The Hilltop Institute at UMBC
Sondheim Hall, 3rd Floor
1000 Hilltop Circle
Baltimore, MD 21250

Or e-mail to: (MS Word attachments required)*

*Note: If submitting materials electronically, the cover letter, resume, and references should be included in separate attachments.

As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.