Working Paper: Nurses’ Workplace Issues, Patient Safety, and the Quality of Patient Care


This working paper on nurses’ workplace issues, prepared by The Hilltop Institute (as the Center for Health Program Development and Management) for the Maryland Statewide Commission on the Crisis in Nursing, reviews the literature and integrates the deliberations of the Commission to illuminate the work-life issues of greatest concern to the nursing profession. It also provided the basis for the workplace survey, which queried more than 1,500 Maryland nurses about their working environment, compensation, and career satisfaction. The survey highlighted the importance of compensation in recruiting and retaining nurses, resulting in a third report prepared by Hilltop on strategies for enhancing the compensation packages offered to nurses.

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