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June 2012 Symposium

Information Follows the Person: Advancing LTSS Integrated Electronic Records

A one-day, invitational symposium convened on

Thursday, June 14, 2012

Electronic health record research and development, as well as government and private funding for both, is ubiquitous. Not so well-attended is the need to modernize, standardize, and integrate non-medical services records in the long-term services and supports (LTSS) sector. LTSS serve multiple populations, including frail older adults and individuals with physical, emotional, cognitive, and psychiatric disabilities.

The Hilltop Institute sponsored its sixth invitational symposium at which national experts examined the status of LTSS integrated record systems, prospects for future development, and ways to ensure that this new source of information is available to those who need it most.

The symposium was well-attended by people from across the nation with an interest in this issue, ranging from Maryland state and local/regional agency officials to representatives from federal agencies, national foundations, national associations/organizations, think tanks/research organizations, providers/health plans, information technology organizations, and universities.

The day was divided into four sessions and highlighted by a keynote address, a luncheon address, and concluding reflections.

Janhavi Kirtane, MBA, Director of Clinical Transformation, Beacon Community Program at the Office of the National Coordinator for Health Information Technology (ONC), began the day with her keynote address: Technology, Innovation, and Accountability in Healthcare: Forging a Path for LTSS. In her presentation, she provided an update on the ONC and gave recommendations for successfully integrating LTSS records.

Peter Levin, PhD, Chief Technology Officer/Senior Advisor to the Secretary for the U.S. Department of Veterans Affairs, gave the luncheon presentation: The Get It Done Crowd. In his presentation, he stressed how difficult (if not impossible) it is for people to obtain their complete medical records and discussed the development of some solutions, including downloadable apps and Blue Button technology.

William F. Benson, Managing Principal of Health Benefits ABCs, wrapped up the day with his reflections. In this discussion, he revisited some of the topics that arose throughout the day, including the need for more emphasis on LTSS and less on creating information silos.

Click on the links below to view the various symposium materials.

Symposium Program

Speaker Biographies

Symposium Pictures

Keynote:   Technology, Innovation, and Accountability in Healthcare: Forging a Path for LTSS



Janhavi Kirtane

Mike Nolin

View the Presentation

Session 1:   Designing a Perfect Integrated System



Jim Walker
William Rollow

Ian Stockwell

View the Presentation
View the Presentation


Session 2:   Where Are Federal Agencies Going with Integrated Information?



Arun Natarajan
Richard Thoreson

Aaron Tripp

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View the Presentation




Peter Levin

Barbara Holt

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Session 3:   Learning from the Private Sector



Jaewon Ryu

Cynthia Boddie-Willis

Session 4:   Implementing Integrated LTSS Information Systems



Suzanne Bierman
Rhonda Feaster

Stephanie Cannon-Jones

View the Presentation
View the Presentation




William Benson

Donna Folkemer