The Hilltop Institute
Picture of The Hilltop Institute's building (Sondheim Hall) and the Commons at UMBC.
Link to UMBC HomepageHospital Community Benefit Program
  Home >> Publications

Link to Home Page

Link to About Us

Link to Areas of Expertise

Link to Services

Link to Symposia and Meetings

Link to News and Bulletins

Link to Staff

Link to Research and Career Opportunities

Link to Publications and Presentations

Link to Resources and Links

Link to Contact Us

Navigators: A Background Paper

August 11, 2011

The Affordable Care Act (ACA) requires states to either establish and operate a Health Insurance Exchange by 2014 or participate in the federal Exchange. On April 12, 2011, Governor O’Malley signed the Maryland Health Benefit Exchange Act of 2011, which established Maryland’s Exchange as an independent unit of the state government. The Act also established a Board of Trustees to oversee the Exchange. The Hilltop Institute was commissioned to develop a series of background papers in order to assist the Board in planning for the implementation of Maryland’s Exchange.

This background paper provides information on Navigator programs that, as defined by the ACA, provide public education and awareness about, distribute fair and impartial information about, and facilitate enrollment in qualified health plans. The background paper is also intended to provide foundational support for a formal study conducted on the design and operation of the Exchange’s Navigator Program and other appropriate consumer assistance mechanisms.

Click here to view the publication.